Microsoft Teams Voice AI Integration — Voice Alerts | (2026)
Send voice conversation alerts to Microsoft Teams channels. Keep your team informed in real time.
Overview
Connect AnveVoice to Microsoft Teams and receive voice conversation notifications in your channels. Keep your team informed about leads and support requests.
Features
- Adaptive Card Notifications: Voice conversations appear as rich Adaptive Cards in Teams with visitor details, intent, and action buttons.
- Channel Routing: Route different conversation types to different Teams channels — sales, support, and escalation channels.
- Multi-Tenant Support: Works across Microsoft 365 tenants. Deploy on multiple sites and route alerts to the right Teams workspace.
- Instant Delivery: Notifications arrive in Teams within seconds of the voice conversation, enabling fast follow-up.
How It Works
- Connect Microsoft Teams: Authorize AnveVoice to send messages to your Teams workspace and select target channels.
- Configure Adaptive Cards: Customize how voice conversation data appears in Teams — fields, layout, and action buttons.
- Set Notification Rules: Choose which conversations trigger Teams alerts — all, leads, escalations, or custom filters.
- Activate & Test: Enable the integration and verify Adaptive Cards appear in your Teams channel after a test conversation.
Summary
- Send voice conversation alerts to Microsoft Teams channels. Keep your team informed in real time.
- Channel Notifications
- Adding AnveVoice to Microsoft Teams takes under 5 minutes and sends voice conversation alerts to your channels.
Frequently Asked Questions
Can I send alerts to specific Teams channels?
Yes. Route different conversation types to different channels — leads to Sales, support to Help Desk, escalations to Urgent.
What do the notifications look like?
Voice conversation summaries appear as Adaptive Cards in Teams with visitor info, intent, sentiment, and action buttons for follow-up.
Can it mention specific team members?
Yes. Configure mention rules so high-priority conversations tag specific people or groups in your Teams channel.
Does it work with Teams on mobile?
Yes. Adaptive Card notifications appear on Teams mobile just like desktop, so your team can respond from anywhere.
Can I filter which conversations send alerts?
Yes. Set filters based on conversation topic, intent, sentiment, or custom criteria to control notification volume.
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