Voice Bot for E-commerce | AnveVoice
AI voice bot for online stores. Help shoppers find products, track orders, and handle returns with voice.
Complete E-commerce Voice AI Solution
From product discovery to order tracking, AnveVoice handles the entire customer journey by voice — answering shoppers while your team handles the rest. Customers describe products by voice. AI understands descriptions, finds matches, and presents options conversationally. Voice answers to 'Where is my order?' that guide customers to your tracking page and explain your shipping policies. Explain return policies and guide customers through your returns page — all through natural voice conversation. Assist with payment issues, apply discount codes, and guide customers through checkout so questions don't stall the purchase. Answer delivery time questions, check pincode serviceability, and explain shipping policies in Hindi or English. Enable customers to browse, ask questions, and complete purchases entirely in Hindi — opening your store to Hindi-speaking shoppers.
- Voice Product Search
- Order Tracking
- Returns & Exchanges
- Checkout Support
- Shipping Queries
- Hindi Shopping
Voice AI vs E-commerce Chatbots
- Product Search
- ✅ Voice-described products
- ❌ Text links only
- Order Tracking
- ✅ Voice-guided to your tracking page
- ⚠️ Order number lookup
- Returns/Exchanges
- ✅ Voice-guided returns form
- ❌ Form submission
- Hindi Support
- ✅ Hindi shopping by voice
- ⚠️ Often English only
- Product Recommendations
- ✅ AI suggests by voice
- ⚠️ Static suggestions
- Checkout Support
- ✅ Voice-guided checkout
- ❌ Can't assist checkout
- UPI Payments
- ✅ Indian payment guidance
- ❌ Generic responses
- Cart Help
- ✅ Answers questions before checkout
- ⚠️ Varies by tool