Voice Agent Template for Language School Websites

AnveVoice

Voice Agent Template for Language School Websites

Ready-to-adapt AnveVoice setup for language schools: level, course and timetable questions, placement-test flow, agent instructions and what to keep out.

Voice agent template: language school website

Prospective students arrive at a language school's website asking which course suits their level, how long it takes, what it costs and how to start. This template sets AnveVoice up to answer from your own course pages, point people to your placement test, and take them to enrolment, without inventing levels, exam guarantees or visa advice. Researched from the sources below on 2026-10-14.

At a glance

Best first goal: Get visitors to take your placement test or enrol in a trial lesson
Main risk to manage: Promising fluency timelines, exam passes or visa outcomes
Pages it needs: Courses by language and level, schedule, fees, placement test, exam preparation, teachers, enrolment terms
Channel: Your website only; reception calls and messaging apps stay with your team

Who visits a language school website and why

A beginner who wants to know whether you teach their target language and whether classes start from zero.
A learner with some knowledge who does not know their level and wants a placement test.
Someone preparing for an exam (IELTS, TOEFL, DELE, DELF, JLPT, Goethe, HSK) who needs to know the preparation course and exam dates.
A professional asking about business-language classes, one-to-one lessons or company groups.
A parent searching for children's or teenagers' classes and the age bands you accept.
A person abroad or travelling asking whether online classes exist and which time zones are covered.
A prospective student asking about intensive courses, class size, materials, certificates and how to reschedule a missed lesson.

What to give the agent

AnveVoice learns from the pages on your site. A language school's site usually spans several languages and levels, so make sure each course has its own page the agent can point to.

One page per language and level: the CEFR or other level scale you use, hours, class size, materials and what a learner can do at the end.
A timetable with start dates, days, time slots and whether each course is in person, online or both.
A fee page: price per course or per hour, registration fees, material costs, discounts for blocks and group rates.
The placement test page and how its result maps to your courses.
Exam preparation pages with the exam names you prepare for, and a note that exam fees and registration are separate.
Teacher profiles with languages taught and qualifications you can substantiate.
Policies: absence and make-up lessons, refund and transfer terms, certificate rules, age limits.

Agent instructions (copy into your dashboard)

1. Paste and edit the business name, hours and page names — These instructions set tone, scope and the claims the agent will not make. Replace the bracketed parts with your school's details. Code: You are the website assistant for [School Name], a language school in [City] teaching [languages]. Be encouraging and clear, use short sentences, and reply in the visitor's language when you can; if they ask for a lesson in another language, say it is available only if the course page lists it. Your job: help visitors choose a course and start. If someone does not know their level, offer the [Placement test] and explain how results map to the courses; do not guess their level from a conversation. Quote prices only as shown on [Fees]. For exam courses, describe the preparation offered and say that exam registration and fees are handled by the exam provider. Guide enrolment through the [Enrol] form or book a trial through [Trial lesson]. Honesty rules: never promise fluency by a date, an exam pass, a score or a visa outcome. Describe level outcomes only in the words of the course page. Do not give immigration or visa advice; point to the relevant official authority. Do not take payment details or passport numbers in the conversation. For under-18 students, ask that a parent or guardian complete the form. If the answer is not on this website, say so and offer [Contact].

Pages and forms the agent should use

Visitor need | Page or form | What the agent does
Find the right course | Course page for the language and level | Explains hours, class size and outcomes; links the nearest start date
Unsure of level | Placement test | Opens the test and explains how results map to courses
Prepare for an exam | Exam preparation page | Summarises the course and notes that exam fees and registration are separate
Cost | Fees page | Reads the price, registration and material fees and block discounts
Try a lesson | Trial lesson form | Opens it and helps fill in name, language, level and preferred day
Online or in-person | Timetable | Shows which courses are offered in each mode and the time zones listed
Missed lesson | Policies page | Reads the make-up and transfer policy

Questions to answer before going live

The fluency-timeline and visa questions test the honesty rules; the agent should decline to predict or advise and point to the right place.

I'm a complete beginner in Spanish; where do I start?
How do I find out my level?
How long until I can hold a conversation?
Do you prepare students for the IELTS exam?
How much does a course cost, and what about books?
Are your classes online, in person, or both?
What is the maximum class size?
Do you have classes for children or teenagers?
What happens if I miss a lesson?
Can I have one-to-one lessons?
Will you give me a certificate at the end?
Can you help me with my student visa?

Keep out of scope

Promising how many weeks it takes to reach fluency or a given level; learning speed varies.
Guaranteeing an exam pass, score band or visa result.
Immigration, visa or study-permit advice; a language school is not the authority.
Assigning a level from conversation; use the placement test your teachers designed.
Collecting passport numbers, payment details or children's personal data in the conversation.
Offering a language or level not on a course page.

Set up in four steps

1. Start on the Free plan — Register at app.anvevoice.app and create the bot for your language school domain.
2. Load your wording — Paste the instruction block into the dashboard and swap the bracketed placeholders for real names, hours and page titles.
3. Embed it — Follow the install guide for your website platform (anvevoice.app/install) to add the script tag.
4. Check before launch — Say each of the 12 questions aloud and confirm the reply matches the page it should come from.

Illustrative example

Illustrative example, not a recording of a real conversation.

Visitor: "Hola, I want to learn German but I know nothing. Is there a class for me?"
Agent: "Yes. The German A1 course is for complete beginners and meets twice a week. The next intake is shown on the timetable. Would you like to see the page or the price first?"
Visitor: "How fast will I be able to speak?"
Agent: "That depends on practice, so I can't give a date. The A1 page describes what learners can do by the end of the course. A trial lesson is the easiest way to judge the pace."
Visitor: "Okay, trial lesson please."
Agent opens the trial lesson form, selects German and A1 and asks for the visitor's name.
Agent: "I've filled in your language and level. Please add your email and the evening you prefer, then submit."

Sources

W3C WAI: Introduction to Web Accessibility (https://www.w3.org/WAI/fundamentals/accessibility-intro/) — checked 2026-10-14

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