AnveVoice vs Userlike (Lime Connect): Voice vs Live Chat

AnveVoice vs Userlike (now Lime Connect)

Userlike, which is now branded Lime Connect, is a customer communication platform for website chat, WhatsApp and email with an optional AI agent, priced per seat in euros. AnveVoice is a voice agent for a website with flat dollar tiers. Choose Userlike for staffed live chat across channels; choose AnveVoice if the aim is for visitors to speak to your site. Researched from the sources below on 2026-10-14. AnveVoice is our product. Information about Userlike comes from Userlike's own website, checked on 2026-10-14; plans and prices change, so confirm on their site.

At a glance

• Userlike is: An AI customer communication platform for sales and support across website chat, messaging apps and email, now branded Lime Connect (ex Userlike)
• AnveVoice is: A website voice agent that answers from your site and acts on the page
• Pricing basis: Userlike: per seat in EUR, with an AI Agent add-on billed per conversation. AnveVoice: flat USD tiers
• Overlap: Moderate. Both place an AI assistant on a website, one in text chat and one by voice

At a glance

• Feature | AnveVoice | Userlike (Lime Connect)
• Channels | Website voice and website chat | Website chat, mobile app, WhatsApp, email, Instagram, Facebook Messenger, SMS, video calls
• Voice on your website | Yes, in the browser | Not published; voice calls are not mentioned
• Acts on the page (navigates, fills forms) | Yes, on your own site | Not published
• Free plan | Free: $0, 50,000 tokens a month, 1 bot, no card | Free plan: 0 EUR/month, 1 seat, 1 website channel, 200 conversations
• Entry price | Growth $39/month; Scale $129/month | Pro from 105 EUR/month billed monthly or 87 EUR/month billed annually (minimum 3 seats; excludes VAT)
• Pricing model | Flat tiers | Per seat
• Languages | 50 core languages with auto-detection | AI Agent described as all languages; product interface in German, English, Spanish, French, Italian and Dutch
• Setup | One script tag, WordPress plugin or Shopify app | No complex setup per the site; detailed install steps are in the Help Center, which we did not fetch

How they differ

Userlike has been a live chat product for European businesses, and the site we checked, userlike.com, now redirects to connect.lime-technologies.com, where the page is titled Lime Connect (ex Userlike) and the footer names Lime Connect (Userlike) GmbH. The product has been renamed, not discontinued. It presents an AI agent that can turn a website, help center or documents into an answering assistant, alongside staffed chat across website, WhatsApp, Instagram, Facebook Messenger, SMS, email and video calls. AnveVoice contributes something Userlike's pages do not describe: spoken conversation in the browser, with the agent able to move around the site and fill the site's own forms. It has no WhatsApp, email, SMS or social channel, and no staffed live chat desk. Userlike's AI Agent is described as working in all languages, while its dashboard interface is offered in six. AnveVoice supports 50 core languages with auto-detection. Neither claim tells you how well a particular language performs; test the ones your customers use.

Pricing compared

Userlike's pricing page, checked on 2026-10-14, shows a Free plan at 0 EUR/month with 1 seat, 1 website channel and 200 conversations. Pro starts at 105 EUR/month billed monthly or 87 EUR/month billed annually, with a minimum of 3 seats and VAT excluded, and includes 10 WhatsApp numbers. The AI Agent is an add-on at 99 EUR/month, billed per conversation. Other add-ons are AI Copilot at 19 EUR per seat and Workflows at 50 EUR/month. The page's FAQ mentions a Team plan that is not in the pricing table. AnveVoice is priced in dollars: Free at $0, Growth at $39/month, Scale at $129/month. Both vendors offer a free plan with website chat or voice. Userlike's free plan allows 200 conversations, and AnveVoice's allows 50,000 tokens with one bot, which are not directly comparable units. Prices are those published on each vendor's site on 2026-10-14. Userlike prices are in euros and exclude VAT.

Choose Userlike if

• You want staffed live chat where your team replies to website visitors, with WhatsApp, email and social channels in the same tool.
• Being a European, GDPR-conscious provider matters to your buying decision. Userlike markets itself that way; confirm the details with them.
• You want an AI agent trained on your website, help center or documents, billed per conversation.
• You want 10 WhatsApp numbers included on Pro.
• You want a free plan that includes a website chat channel.

Choose AnveVoice if

• You want visitors to speak to your website rather than type.
• You want the agent to open pages and complete the site's own forms.
• You prefer USD tiers with no seat minimum.
• You run WordPress or Shopify and want a plugin or app.

Using both together

Because both are website widgets, combining them needs a decision about roles. One approach: AnveVoice greets and helps visitors by voice, and a link or contact option leads to Userlike's chat when a person is required. Do not run both as full-screen assistants on the same pages. One prominent button per page is easier for visitors to understand.

Switching or adding AnveVoice

• 1. Decide on roles — Choose whether AnveVoice will replace or sit beside your current chat widget.
• 2. Create a Free bot — Sign up with no card and copy the embed ID.
• 3. Install and compare — Add the script tag, WordPress plugin or Shopify app. See /install. Test on one page before site-wide.

Sources

• Lime Connect (ex Userlike) pricing (https://connect.lime-technologies.com/en/pricing/) — checked 2026-10-14
• Lime Connect (ex Userlike) homepage (https://connect.lime-technologies.com/en/) — checked 2026-10-14
• AnveVoice pricing (https://anvevoice.app/pricing.md) — checked 2026-10-14

Related

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• AnveVoice vs Help Scout

Try AnveVoice on your site

Free plan: $0, 50,000 tokens a month, no card. Get your embed ID in the dashboard, then paste one tag.